Medaura - Agentic Pharmacy System
Medication errors are an information problem: the data exists, but it is not connected at the moment it matters.
Fig. — OverviewProblem
Pharmacy workflows fail when prescription, inventory, safety, and procurement data are separated. The goal was to make a system that can reason across those boundaries while keeping every agent decision auditable.
Architecture
Key Decisions
Agent boundaries map to pharmacy responsibilities
Each agent owns a domain responsibility instead of a generic helper function. That made routing easier to reason about and made failure traces more useful.
Safety checks use retrieval, not only prompts
The Safety Agent queries a drug-interaction knowledge base before order confirmation so important contraindications are represented as retrievable evidence.
Observability is treated as product infrastructure
Every agent call is traced with Langfuse because multi-agent failures are impossible to debug from the final answer alone.
Lessons / Results
- Agent decomposition is an architecture problem before it is a prompting problem.
- Without traces, multi-agent systems become impossible to trust in production.
- The most important UX is often the operational visibility behind the interface.